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MortgageQuote Canada Corp. (www.mortgagequote.ca)

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Quality Management-in-Finance.

Thursday, 1 October 2015

Quality Let's You Trust the Process, Not the Person

If you have read the papers lately, you will have heard about companies losing significant shareholder value due to individuals who have made questionable business decisions.

In today's economy, it is more important than ever to work with companies who are actively dedicated to providing services that are underpinned by an internationally recognized (ISO 9001) quality management system (QMS). A QMS ensures that the business operates in a manner that enables customers to "get what they ordered". Since 2009, MortgageQuote Canada Corp. has implemented a QMS that is certified to the standards of ISO 9001:2008. Such dedication to quality instills a confidence that is seldom seen in the financial services sector.

"Quality-in-Business" is rare; "Quality-in-Financial Business" is almost unheard of.

When a company operates with a world-class quality management system, stakeholders know that they no longer need to rely on an individual, but rather a process, in order to "get the job done".

When it comes to money, the more systems in place to make the customer happy, the better.