Articles and Open Secrets

MortgageQuote Canada Corp. (www.mortgagequote.ca)

CQMFA.org: The World's Safest Banking & Finance Network (www.cqmfa.org)

Quality Management-in-Finance.

Thursday, 1 October 2015

Quality Let's You Trust the Process, Not the Person

If you have read the papers lately, you will have heard about companies losing significant shareholder value due to individuals who have made questionable business decisions.

In today's economy, it is more important than ever to work with companies who are actively dedicated to providing services that are underpinned by an internationally recognized (ISO 9001) quality management system (QMS). A QMS ensures that the business operates in a manner that enables customers to "get what they ordered". Since 2009, MortgageQuote Canada Corp. has implemented a QMS that is certified to the standards of ISO 9001:2008. Such dedication to quality instills a confidence that is seldom seen in the financial services sector.

"Quality-in-Business" is rare; "Quality-in-Financial Business" is almost unheard of.

When a company operates with a world-class quality management system, stakeholders know that they no longer need to rely on an individual, but rather a process, in order to "get the job done".

When it comes to money, the more systems in place to make the customer happy, the better.


Tuesday, 23 June 2015

Tuesday, 31 March 2015

Why provide full disclosure on a mortgage application and what's the use when "all" lenders seem to say "no"

THE CONTENTS OF A MORTGAGE APPLICATION, WHEN SIGNED BY AN APPLICANT, ARE CERTIFIED TO BE TRUE. WE DON'T EXPECT CLIENTS TO GIVE US ANY MORE INFORMATION UNLESS WE NEED THE INFORMATION FOR UNDERWRITING PURPOSES. IN SOME CASES, WE MIGHT ASK A CLIENT TO REVISE A MORTGAGE APPLICATION - OR PROVIDE ADDITIONAL INFORMATION - IF WE DETERMINE THAT THE ORIGINAL MORTGAGE APPLICATION CONTAINED ERRORS OR OMISSIONS.

THE MORE WE UNDERSTAND THE REALITY OF AN APPLICANT'S FINANCIAL SITUATION, THE BETTER WE ARE ABLE TO FIND A SOLUTION. WHEN IT COMES TO COMPLICATED MORTGAGE TRANSACTIONS, MERELY BECAUSE SOME LENDERS MIGHT NOT BE WILLING TO SAY "YES" OR GO BEYOND A CERTAIN LOAN TO VALUE DOES NOT MEAN THAT OTHER LENDERS ARE UNWILLING TO HELP; THE DISTINCTION BETWEEN A LENDER WHO IS "QUICK TO SAY NO" VERSUS A LENDER WHO IS WILLING TO HELP BUT MIGHT "TAKE TIME TO SAY YES", IS THE DEGREE TO WHICH INFORMATION IS READILY MADE AVAILABLE FOR THE LATTER, IN ORDER TO MAKE AN INFORMED DECISION.